This is
a safe, simple, inexpensive and fast way to resolve your
technical concerns.
No
appointment is necessary, if there is a technician
available you can get started right now.
Here's how it works
Quick Start: Get started by simply clicking the
contact button below
and provide us with your contact information.
More
With The
Profile Page
You may use the profile page to do more such as connect with a Lane IT Agent,
Download Software, Check for available technicians. The
Profile screen will look like this:
Contact Technician: Get stared by
clicking the Contact Me button
on the profile page, fill out the quick form, this
will alert any available technicians that you
require service.
Download Software Application: You will see a
free download button
you may prepare for the remote service call
by downloading and installing the small software
utility from this profile page.
Quickly Check for Available Technician's: If you
see the the
icon on the
profile page a technician is available to
serve you immediately.
Remote
Desktop Service is offered to you over the Internet
If you elect to receive Remote Desktop support, then an Agent
remotely logs on through your high-speed Internet connection to
view your computer desktop. You have complete control of the
remote session and any future remote logins as well. Desktop may
involve the installation of software on your computer that will
allow your Agent to provide the services.
By electing to receive remote support, you agree to allow your
Agent to use whatever tools deemed necessary to repair your
computer, including remote access. You understand that if remote
access is used on your computer, you may choose to leave this
remote login software on your system, remove it or ask that your
agent remove it for you. Just a reminder when using CrossLoop
Remote Agent software, you have complete control of when anyone
is allowed to remotely log-in to your system.
Online Help
Copyright [2002] [Lane Information Technology] All rights reserved